S&R Fastener Co., Inc.
P.O. Box 849
30241 Commerce Drive
San Antonio, FL 33576
Phone: (877) 773-2276
Fax: (866) 299-3563

Terms and Conditions

Copyright and Trademark Notice

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of S&R Fastener Co., Inc. Copyright © 2013, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.


Ordering

Speak with your local sales representative or call toll-free 877-773-2276. You can also fax your order with the necessary payment information to 866-299-3563. All orders received by S&R Fastener Co., Inc. will be confirmed via e-mail. Our Customer Service department is open M-F 8am-4pm EST.


Minimum Order

S&R Fastener Co., Inc. requires a minimum order of $25, excluding any freight charges and applicable sales tax.


Links

This site may contain links to other sites on the Internet that are owned and operated third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.


Multiple Product Orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.


Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. S&R Fastener Co., Inc. reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.


Other Conditions

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether S&R Fastener Co., Inc. signs them or not. We reserve the right to make changes to this site and these Conditions at any time.


Out-of-Stock Products

We will ship your product as it becomes available. There may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment.


Credit Cards

We accept the following credit cards: Visa, MasterCard, and Discover. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.


Privacy

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the S&R Fastener Co., Inc. site. You may unsubscribe from our newsletters following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current session to personalize your experience.


Privacy on Other Web Sites

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Company is not responsible for the actions of third parties.


Returns

We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase.


Shipping Policy

Shipping Time – Orders for in-stock items will normally ship the same day or next day via UPS ground. Orders are not processed or shipped on Saturday or Sunday. All merchandise is shipped freight prepaid and the shipping cost is added to the total cost of your invoice unless arranged otherwise.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by S&R Fastener Co., Inc. or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused shipping or product availability.


Taxes

S&R Fastener Co., Inc. shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the states of Florida, Texas, Georgia and Indiana. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.


Typographical Errors

In the event a product is listed with an incorrect price or description due to typographical error or error in pricing information received from our suppliers, S&R Fastener Co., Inc. shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. S&R Fastener Co., Inc. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, S&R Fastener Co., Inc. shall immediately issue a credit to your credit card account in the amount of the incorrect price.